How to delete an agent?

Do you wish to delete an agent who is no longer associated with you? Take a simple tour by clicking on 'Start' below and see how to do it.

Please remember to delete the desired agent from all call flows before deleting from the agent list.

Still not clear? Simply call us at 1800-419-0333 or write to us at support@knowlarity.com and we will be happy to help.

• Related Articles

• How do I delete an agent from a phone rule?

  You can follow these actions to delete an existing agent from your SuperReceptionist account:

• How to add an agent?

  The following steps will help you to add the agents on SuperReceptionist: Log in to your account Go to 'Settings' >> 'Agent Tab' Click on 'Add Agent' and a window will pop-up Update the required details and Click on 'Save' 'Added Agent' needs to give ...

• How can my agent set Agent-Dispositions?

  Agent Dispositions, describes the outcome of the call. Post/During the call, your agent is given an option to set the disposition state for the call. This allows callcenter supervisors/owners to identify and segregate the calls and derive actionable ...

• SMS Alert - Agent

  Everytime your agents miss a customer call or is unable to respond, an automated SMS alert will be triggered to the agent’s number. Agents can use call notification to increase their overall response time and create better reports. 

• Free Multi-Agent Login

  Your specifically chosen agents can easily login to SuperReceptionist and access the complete call data, dashboard and CRM, from within the panel. This is best to easily manage agents and keep them updated about the ongoing or finished tasks.