How do I change my primary agent?

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• Can Supervisor change Agent-status?

  Did your agent forget to log off from his account before leaving for the day? Simple, just login to the 'Agents' tab in 'Settings', edit the agent info and change the status.

• How to add an agent?

  The following steps will help you to add the agents on SuperReceptionist: Log in to your account Go to 'Settings' >> 'Agent Tab' Click on 'Add Agent' and a window will pop-up Update the required details and Click on 'Save' 'Added Agent' needs to give ...

• How do I change the name of the agent on SuperReceptionist?

  You can follow these actions to change agent’s name on your SuperReceptionist account: Login to your SuperReceptionist account  Click on ‘Edit’ on the agent’s name under Agents  Change the name accordingly 

• How to delete an agent?

  Do you wish to delete an agent who is no longer associated with you? Take a simple tour by clicking on 'Start' below and see how to do it. Please remember to delete the desired agent from all call flows before deleting from the agent list. Still not ...

• How to change Password?

  Login into your SR Account Click on My Account Scroll down the page, and you will see an option of Change Password After clicking on Change Password a window will pop-up. You then need to enter the new password of your choice and have to click on ...