Your specifically chosen agents can easily login to SuperReceptionist and access the complete call data, dashboard and CRM, from within the panel. This is best to easily manage agents and keep them updated about the ongoing or finished tasks.
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How to add an agent?
The following steps will help you to add the agents on SuperReceptionist: Log in to your account Go to 'Settings' >> 'Agent Tab' Click on 'Add Agent' and a window will pop-up Update the required details and Click on 'Save' 'Added Agent' needs to give ...
How do I generate a separate login id and password for my agent?
SuperReceptionist now allows you to create separate accounts for your agents. Your agents will receive a separate login ID and password to access SuperReceptionist on their devices. Your agents will receive a separate login ID and password to access ...
How do I enable multi-agent access on my SuperReceptionist number?
How to delete an agent?
Do you wish to delete an agent who is no longer associated with you? Take a simple tour by clicking on 'Start' below and see how to do it. Please remember to delete the desired agent from all call flows before deleting from the agent list. Still not ...
How can my agent set Agent-Dispositions?
Agent Dispositions, describes the outcome of the call. Post/During the call, your agent is given an option to set the disposition state for the call. This allows callcenter supervisors/owners to identify and segregate the calls and derive actionable ...