What is Smart IVR?

What is Smart IVR?

Smart IVR is ideal for any company that requires one-or-two-way communication with its stakeholders or to ensure business efficiency. As a matter of fact, these firms can be involved in digital or mobile marketing, online classifieds, E-commerce, online shopping, logistics, BPO and healthcare, or franchisee-based organisations.

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    • Can Smart IVR solution be integrated with my CRM?

      Yes, we can integrate the Smart IVR solution with your CRM. This is possible only if we get access to the API. We can also help you integrate it directly with Freshdesk, ZOHO, Zendesk, Kreato & Leadsquared.

    • How can I create an IVR for my Campaign?

      Creating an IVR is a fairly easy thing to do if you know the basics of setting up a SuperReceptionist account. All you have to do is visit the 'Settings' tab and go to 'Call Flow'. Then select your Enterprise plan, on which you wish to create the ...

    • In how many languages can I play the IVR?

      SuperReceptionist allows you to upload your own IVR in any language of your choice. Simply record the IVR you wish to play and upload it in the 'Sounds' section on the panel. To know more about this, please visit here. Knowlarity will be happy to ...

    • What is Multi Level IVR?

      Knowlarity's Multilevel IVR is a hierarchical structure which expands the capability of SuperReceptionist and SmartIVR features. This solution allows enterprises to deploy a sophisticated IVR system in order to handle large volumes of incoming ...

    • How do I use Multi level IVR system?

      Check the following video and learn how to use multi level IVR system: