SuperReceptionist allows you to upload your own IVR in any language of your choice. Simply record the IVR you wish to play and upload it in the 'Sounds' section on the panel. To know more about this, please visit here.
Knowlarity will be happy to assist you with the recording of the IVR if required. Depending on the availability of a recording artist, recording an IVR usually takes up to 2-4 working days for commonly used languages. However, for regional or non-Indian languages, procuring an artist can take longer. We try to deliver the recorded message as per defined TAT.
Recording of an IVR is a value-added service. Here is an overview of the plans and the applicable charges for recording requests:
|
IVR Recording - Plans | |||||
| Plan |
IVR Level |
Complimentary Recording bundled with the Plan (Welcome Message)** |
Recording Duration |
Additional Regional Language |
International Accent |
| Basic |
Single |
Only one language available - Hindi or English is free; any regional will be paid or BU Head Approval will be required. |
80 words = 1 prompt |
Refer to Rate Card |
Charges Extra - Refer to Rate Card |
| Advanced |
Multi-level + Multi-Lingual |
Hindi and English Prompt are free; 1 regional can be added on a paid basis or BU Head Approval will be required. |
Refer to Rate Card |
||
| Premium |
Multiple |
First 2 prompts available free of cost ( any 2 from Hindi/English/Regional ); any further addition on a paid basis or BU Head Approval will be required. |
Refer to Rate Card |
||
| SR++ |
Multiple |
First 3 prompts available free of cost ( any 3 from Hindi/English/Regional ); any further addition on a paid basis or BU Head Approval will be required. |
Refer to Rate Card |
||
Rate Card - IVR Recording | ||||
| Standard Regional Languages | Female Voice – per prompt in INR | Timeline | Male Voice – per prompt in INR | Timeline |
| Marathi | 1,000.00 | 3 working days | 1,000.00 | 3 working days |
| Kannada | 1,000.00 | 3 working days | 1,000.00 | 3 working days |
| Telugu | 1,000.00 | 3 working days | 1,000.00 | 3 working days |
| Tamil | 1,000.00 | 3 working days | 1,000.00 | 3 working days |
| Malayalam | 1,000.00 | 3 working days | 1,000.00 | 3 working days |
| Additional Regional Languages | Female Voice – per prompt in INR | Timeline | Male Voice – per prompt in INR | Timeline |
| Punjabi | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Bengali | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Urdu | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Bhojpuri | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Assamese | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Haryanavi | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Gujrati | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Rajasthani | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Oriya | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Himachali | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Gharwali | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Kashmiri | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Chhattisgarhi | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Additional Languages Cost | 1,000.00 | 3 working days | 1,000.00 | 2-4 working days |
| Only Standard Artist English & Hindi each | 200.00 | 2-3 working days | 1,000.00 | 2-4 working days |
| - | - | - | - | - |
| International Languages | 30 Rupees per word | 7 working days* | 30 Rupees per word | 7 working days* |