Can we display a specific number while making outbound calls?
Yes! You can most certainly display one specific number while making outbound calls. All you have to do is select the number from the pool of outbound PRIs and pilot numbers available to you and we can set that number as your preferred display number. It's that simple!
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Outbound Call Center
It is no longer sufficient to advertise & expect the market to come to us by way of an inbound call. To bridge the gap and allow customers to earn more revenue Super Receptionist allows users to do Progressive Outbound Calling as part of Outbound ...
How can I make outbound calls?
You or your agents can make outbound calls by using Click to call (C2C) feature in SuperReceptionist (SR). For initiating an outbound call in the SR, follow the below mentioned steps: 1. Ask you agent to set himself in Not-available status. 2. Use ...
Outbound Call Center
It is no longer sufficient to advertise & expect the market to come to us by way of an inbound call. To bridge the gap and allow customers to earn more revenue Super Receptionist allows users to do Progressive Outbound Calling as part of Outbound ...
What are the different outbound dialers available in SR?
SR provides the following list of dialers for making automatic/semi-automatic dialing: 1. Predictive Dialer - "A predictive dialer is a telephone control system that automatically calls a list of telephone numbers in sequence, screening out ...
What is Max parallel calls?
While creating the Campaign you'll notice a field Max Parallel calls. This indicates the number of calls that will be placed by our system in parallel. This is also know as the Throttling. The value can be between 1-100, 100 being the maximum. By ...