When I upload the file, I get file error. What should I do?

When I upload the file, I get file error. What should I do?

You can upload files in any image format and in pdf. The size of the file should be less than 2 MB and file name should contain only alphabets and numbers. No special characters or space is allowed in the file name. Name of the file as the document name, eg. PANCard.jpeg

    • Related Articles

    • When I upload the KYC document, I get a file error. What should I do?

      Please ensure that the following conditions have been met while uploading documents on the KYC tab in your panel: The file is only in JPG, JPEG, TIFF, PNG or PDF format. The file should be less than 2 MB in size. The file name should not contain any ...

    • How to upload a phonebook/list to initiate an OBD?

      Here are the steps that you can follow to add phonebook and initiate OBD: 1. Go to the CRM tab. 2. Click on Phonebook. 3. Click on Upload Phonebook.  This is where you can upload the list. Here you can name your phonebook and the format in which the ...

    • How do I add a Sound File?

      Below are the steps that you can follow to add a sound file: 1. Go to Setting tab on you panel and then click Sounds.  2. On the Sound page you have an option to upload a sound file. The maximum file size is 1 mb and it should be in the mp3 format. ...

    • What is the format to upload sound file?

      At the moment, we only support sound files in the .MP3 format.

    • How do I upload sound file to my SuperReceptionist number?

      SuperReceptionist allows you to take customization to a whole new level! You can create your own welcome message, hold sound and even a voicemail, all from within the SuperReceptionist panel. All you need to do is ensure you use an MP3 format. Here's ...