What are the timelines for submitting the documents? What happens if I do not submit the documents?

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• What are the timelines for submitting the documents? What happens if they are not submitted within the given deadline?

  The user is required to submit the documents within 7 days after the activation of the SuperReceptionist account. In case the documents are not uploaded in time, the account will be suspended temporarily. Thereafter, the user will have 30 days to ...

• How do I submit NDNC waiver request?

  NDNC waiver helps you to connect with your customers who are not whitelisted/opted-in your SuperReceptionist account. On successful acceptance, you can start making outbound transactional calls to all your customers irrespective of their DND status. ...

• What are the KYC documents required for an Indian resident who has proprietorship firm?

  Please ensure that you have the following documents as per TRAI guidelines:  Proof of Identity for Individual / Proprietor firm (anyone PAN Card preferred) Proof of Address (submit anyone) Subtype (submit any one) Passport Passport Voters Identity ...

• What if I have multiple accounts with Knowlarity? Do I need to submit KYC document only once or in each account?

  Hello! If you are using multiple plans for the same business, then we require only one set of KYC documents. Once you have uploaded them in one account, send an email to support@knowlarity.com from your registered email ID and mention all the display ...

• How to upload KYC documents?

  You can Login to your SR account and go to Account>Settings>KYC and scroll down on the page to upload your KYC documents. If you are already logged-in to SR, you can directly click here. For more information on what all documents to be upload, refer ...