While creating the campaign, you will be asked to indicate 'Number of Tries'. In case a customer's number is not reachable, busy or unavailable, the call status is paused for that number and another call is placed to that number after a while ...
With our new outbound solution, you can benefit from a customised IVR. This means that you get the choice to send us the exact script you wish to play on your OBD and we will get it recorded for you. Also, you can get your script/message recorded ...