How do I create an account on the SR Mobile App?

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• I already have complete access to SR web app. Do I need to create a different account for the mobile app?

  No, you don't need a separate account for accessing the mobile app. If you already have your account on the web app then you can login the mobile app with the same account details. The app will auto-sync all the data that you have on the web app. If ...

• How do I integrate SuperReceptionist with Zendesk & Zendesk App?

  SuperReceptionist is a personal reception hosted virtually in a cloud telephony environment. Zendesk is a software development company that provides cloud-based customer service platform, also known zendesk; the services include ticketing, ...

• How can I create an IVR for my Campaign?

  Creating an IVR is a fairly easy thing to do if you know the basics of setting up a SuperReceptionist account. All you have to do is visit the 'Settings' tab and go to 'Call Flow'. Then select your Enterprise plan, on which you wish to create the ...

• Where are the recordings getting stored in case of calling through mobile app. If it is uploaded to cloud, is the data encrypted?

  Recording are temporarily stored in Mobile device for sometime. Base on the data Sync configurations, Recording will be sync to Knowlarity's AWS cloud

• How do I install the mobile app?

  You can download the SR app via Google play store. Below are the steps explaining how to do it: Open the Google play store on your smartphone. Then search for the SuperReceptionist app in the search bar. You can download the app by clicking on the ...