How do I activate/deactivate SMS notifications?

• Related Articles

• How do I enable SMS notifications?

  You can follow these steps to ensure your SMS notifications are enabled: Login to your SuperReceptionist account  Go to ‘Settings’ - Select ‘Call Flow’  Click on the ‘Edit’ button against the rule for which you need to enable a notification  Toggle ...

• How do I re-activate my deactivated SuperReceptionist account?

  To re-activate your services, please get in touch with our support team at 1800-419-0333 or write to us at support@knowlarity.com.

• How can I re-activate my deactivated SuperReceptionist account?

  To re-activate your services, please get in touch with our support team at 1800-419-0333

• SMS Alert - Agent

  Everytime your agents miss a customer call or is unable to respond, an automated SMS alert will be triggered to the agent’s number. Agents can use call notification to increase their overall response time and create better reports. 

• Customized SMS API

  Customized SMS API allows you to acknowledge customers right after a call or find out how your agent responded to a specific customer query. If you already have an existing SMS service, you can use your own SMS-gateway with just a few clicks.