FAQ
How to Upload A Document?
Click on My Documents towards the Left Side of the Page. Click on Upload Document, it will ask you to browse th certain file you desire to upload to be sent via Fax After clicking it will give you several options such as Document Name, Description – ...
What is SuperFax?
SuperFax is your virtual pocket fax machine. With SuperFax, a dedicated fax number is provided to you using which you can send and receive faxes via email in a PDF format.
Do I need to purchase a fax machine?
You don’t need any hardware. SuperFax does away with the need for phone lines, fax machines and power backups. All you need is access to internet.
Will I get my own fax number?
Yes, you will have a dedicated SuperFax number assigned to you that will function like any other fax number.
How will I get notified of a new fax?
You will get instantly notified of new faxes over SMS.
Is there 24/7 connectivity?
Yes, with SuperFax you can send and receive fax at anytime from anywhere without the hassle of monitoring fax machines on weekends.
Upto how much mb data can be send while sending a fax?
We can attach and send data upto 5 mb through Superfax.
How many times does Super Fax as a product retries to send fax?
Superfax as a product tries for 5 times automatically to send fax.
How to Send Bulk Fax?
SuperFax gives you the easiest bulk fax service in the world. All you have to do is add each fax number as a recipient in your outgoing E-mail. Whether you’re sending a fax to one recipient or to 5000, SuperFax makes it easy as one click. Add each ...
How to access Fax Logs?
Mainly there are two types of Fax logs, namely Outgoing Fax Logs and Incoming Fax Logs. In the above screenshot, you can see last 10 Outgoing Fax Log Details such as Date & Time, From, To, Pages, Coins Deducted, Status and Fax Report. Likewise, we ...
How to configure incoming/outgoing email address?
Click on My Fax Plans at the Left Side of the Page. At the Top-Right a detailed view of Current Fax Plan would appear, click on Open. Above picture tells to click on Open to configure changes in incoming/outgoing email address After click on Open, it ...
How to change Password?
Login into your SR Account Click on My Account Scroll down the page, and you will see an option of Change Password After clicking on Change Password a window will pop-up. You then need to enter the new password of your choice and have to click on ...
How to Send/Receive Fax?
Sending faxes is as easy as attaching a file to your email. To send a fax just address your email to recipient's fax number followed by @superfax.in. Our system will send the attachement to the recipient's fax number and also send sms/email ...
Introduction to your Super Fax Account
Super Fax provides you with a dedicated fax number without worrying about the hassle of purchasing and maintaing a dedicated fax machine. With SuperFax, you can send and receive faxes via email. Once you login into the Super Fax Account, you see a ...
Introduction to My Account tab
My Account gives us the account specific information of the owner into the name of whom the account is registered. From the My Account page customer can change the Name, Address, Company Details such as Address, State, Country, Pin Code and ...
How to login to access your SF Account.
In order to access you SR Account you need to open up a browser window and type in http://www.knowlarity.com/sf/ Once you get the login screen, click on Login on the type right hand side of the screen. Once login id and password is entered, you get ...