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How to Use Salesforce - Super Receptionist CTI: Contacts Management
Please go through the below link: Salesforce - Super Receptionist CTI: Contacts Management
How to Use Salesforce - Super Receptionist CTI: Lead Management
Salesforce - Super Receptionist CTI: Lead Management
How do I create case in my salesforce account?
SuperReceptionist Salesforce integration V2.0 brings in a host of new features including case management. Salesforce case management, allows users to record, track and solve customer issues across sales, service and support functions. ...
How Do I Integrate SuperReceptionist With Salesforce CTI V2.0?
SuperReceptionist is a personal reception hosted virtually in a cloud telephony environment. If you are using SuperReceptionist for your business, you can integrate it with Salesforce to capture leads along with phone numbers directly from your ...
How do I integrate SuperReceptionist with Salesforce?
SuperReceptionist is a personal reception hosted virtually in a cloud telephony environment. If you are using SuperReceptionist for your business, you can integrate it with Salesforce to capture leads along with the phone numbers directly from your ...

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What is KYC (Know Your Customer)
What is KYC? What is its purpose? KYC or Know Your customer is the process to authenticate the identity and address customers. The process is set as per guidelines to TRAI, to avoid any misrepresentation, misuse, forgery or any illegal activities ...
How to Find API key in your SR panel?
Click on SETTINGS on the Home screen Select CALL FLOW Click on PLAN SETTINGS beside the rules tab Scroll down and you will find your API key for your SuperReceptionist account. Each account will have a unique API key.
How to check SMS on SR
Login to your account Go to 'Manage Customer's' tab Then go to 'Follow Up' tab Click on the entry available there. After clicking a window will pop-up. Under the 'Notes' column you will see the SMS that has been received. You can scroll through and ...
On what number will the tele-conference be held?
The conference will be held on +91 801 005 4000. All participants will be asked to key in the PIN to access the conversation.
What is National Do Not Call (NDNC) Registry? How can I avoid NDNC violations?
NDNC stands for National Do Not Call registry run by the Govt. of India to prevent unwanted marketing calls or SMS for those who do not want to be disturbed or receive such promotional calls. Please Note - You can now make outgoing calls to NDNC ...

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