Why a call is directly placed when the agent clicks on the Click-to-call icon?
The call icon that is present corresponding to a contact is to initiate Click2Call.
What is a Click2Call?
An instant calling widget, strategically placed in your app to help you get in touch with leads while they’re looking you up. With Click-to-Call, you can connect with leads, right away, to increase your conversion time. As soon as a visitor submits his number, we bridge a call between your agent and the visitor (numbers registered in NDNC are not dialed). These calls are free of cost to your potential customers.
A call is directly placed to the agent. On successfully picking the call, the call is placed to the customer.
Related Articles
Outbound Call Center
It is no longer sufficient to advertise & expect the market to come to us by way of an inbound call. To bridge the gap and allow customers to earn more revenue Super Receptionist allows users to do Progressive Outbound Calling as part of Outbound ...
How do I integrate Click-to-Call with my CRM, which is third party?
To enable Click-to-Call, our outbound facility directly through URL or to add the widget on your site, please follow the following steps: Login to your SuperReceptionist account Go to ‘Settings’ View ‘Plan Settings’ and click on Click-to-Call ...
How do I use Click-to-Call?
You can follow these simple steps to generate Click-to-Call: Also learn how to use Click-To-Call without logging into your SuperReceptionist panel here. To learn how to use Click To Call on your own website, click here.
How to add an agent?
The following steps will help you to add the agents on SuperReceptionist: Log in to your account Go to 'Settings' >> 'Agent Tab' Click on 'Add Agent' and a window will pop-up Update the required details and Click on 'Save' 'Added Agent' needs to give ...
Outbound Call Center
It is no longer sufficient to advertise & expect the market to come to us by way of an inbound call. To bridge the gap and allow customers to earn more revenue Super Receptionist allows users to do Progressive Outbound Calling as part of Outbound ...