What is the use of the hot/warm/cold/closed status?

What is the use of the hot/warm/cold/closed status?

You can assign a particular lead status to your customers.

The use of lead status is to identify how interested the customer seems.

Hot: Most interested
Warm: Interested
Cold: Not interested
Closed: The lead is closed

You can also edit the lead status of a particular customer. Follow the article : Can I edit customer details? to edit the lead status.


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