How to change the call mode on SR
- Login to your account
- Go to 'My Receptionist' tab
- Go to the extension in which
you need to change the call mode and click on Edit.
- Click on Add Rule and a
window will pop-up
- A window will pop-up where
you will see the call mode option.
- From the drop down you can
select from the call mode available(Sequential, Round Robin and
Parallel).
- Click on Update on the top
right of the window to have the changes come into effect.
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