How do I forward calls to agents?
Call forwarding on SuperReceptionist is a simple process. Please follow these directions:
- Ensure that the agent has been activated in the panel. This can be confirmed by the green dot against the agent in the 'AGENTS' tab under 'SETTINGS'
- Now visit 'AFTER ANSWER' section in 'CALL FLOW' under 'SETTINGS'
- Click on 'EDIT' and add the agent in phone rules as required
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