Call forwarding on SuperReceptionist is a simple process. Please follow these directions:

• Ensure that the agent has been activated in the panel. This can be confirmed by the green dot against the agent in the 'AGENTS' tab under 'SETTINGS'
  

• Now visit 'AFTER ANSWER' section in 'CALL FLOW' under 'SETTINGS'
  

• Click on 'EDIT' and add the agent in phone rules as required