How do I create case in my salesforce account?

How do I create case in my salesforce account?


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SuperReceptionist Salesforce integration V2.0 brings in a host of new features including case management.


Salesforce case management, allows users to record, track and solve customer issues across sales, service and support functions. SuperReceptionist Salesforce case management allows you to setup case-management in 2 different modes: Manual and Auto modes depending on your business needs.


Auto case-creation: The behavior of case-management differs based on your salesforce working mode.

a. Classic mode: 


b. Console mode:


Manual case-creation:

SuperReceptionist doesn't auto-create any cases, and 


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