How do I check my billing information - Customized Plans?
Checking the billing on your account can be a worrisome task. Thankfully, we have made it super easy for you.
You can follow these simple steps to view your billing details:
(If you are a customer with a standard solution, click here to know how to check your billing.)
Billing works on a credit system similar to a credit card. Each customer has a credit limit for using the service and they can view the available balance on the main dashboard of their SuperReceptionist account in the right corner.
Hovering over the free credits tab shows a detailed view of the free credits that are available on each plan.
You can also see the individual credit deductions for each successful call under the 'Calls & SMS' section in 'Call Logs'.
To get your complete invoice every month, visit the 'Account' section and go to 'Invoices'.
This is what your sample invoice will look like this:
And that's it! How easy was that! :-)
Related Articles
How do I check my billing information - Standard Plans?
Checking the billing on your account can be a worrisome task. Thankfully, we have made it super easy for you. You can follow these simple steps to view your billing details: (If you are an Enterprise customer with a customized solution, click here to ...Can I check my credit balance?
You can check your credit balance for each of your plans in the Settings section. You will have to click Settings option on the left main menu. On the Settings screen you will see two tabs : Credits and About. Under the Credits section you will be ...Customized Reports
Customized reports are a great way to track the health of your organization and evaluate agents’ performance. You can receive detailed reports on call insights which indicate the number of incoming calls, average duration of each call, count of ...Customized SMS API
Customized SMS API allows you to acknowledge customers right after a call or find out how your agent responded to a specific customer query. If you already have an existing SMS service, you can use your own SMS-gateway with just a few clicks.How do I change my plans?
Changing your plans was never easier! All you have to do is follow the steps below: If you wish to downgrade your plan or make any other changes, please contact us at 1800-419-0333 or write to us at support@knowlarity.com and we'll be happy to help.