Here are the steps that you can follow to add phonebook and initiate OBD: 1. Go to the CRM tab. 2. Click on Phonebook. 3. Click on Upload Phonebook. This is where you can upload the list. Here you can name your phonebook and the format in which the ...
Hello! If you are using multiple plans for the same business, then we require only one set of KYC documents. Once you have uploaded them in one account, send an email to support@knowlarity.com from your registered email ID and mention all the display ...
Condition1. If different accounts used have same business name, business address and other business details, customer has to fill only one of them and send a written request to kyc@knowlarity.com Condition 2. If different accounts have some field ...
Want to know which agents are available for calls and which ones are on a break? We've given you not one, but two places where you can check this info: 1. Live Calls Dashboard Shows the list of all agents, and their current status. 2. Agent-Settings ...