Can I add multiple follow-up for the same customer?
No, you cannot add multiple follow-ups for a particular customer. You can add a single follow-up for a customer. You can click here to follow the steps to set a follow-up.
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What is a follow-up?
Follow-up is a call back reminder that you set for customers. The follow-up that you have set up for the customers will all be listed on the Scheduled screen. If you wish to know how to set a follow-up then you can refer to this article : How to set ...
How do I set a follow-up?
You can set a follow-up for a customer if you click on the customer contact from any screen. On the Customer details page, click on Schedule. As soon as you click on Schedule you will be asked to select the follow-up date and time. On successfully ...