Can I add multiple follow-up for the same customer?
No, you cannot add multiple follow-ups for a particular customer. You can add a single follow-up for a customer. You can click here to follow the steps to set a follow-up.
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What is a follow-up?
Follow-up is a call back reminder that you set for customers. The follow-up that you have set up for the customers will all be listed on the Scheduled screen. If you wish to know how to set a follow-up then you can refer to this article : How to set ...